Certificate in Information, Advice or Guidance

Details:

UK employers are often interested in candidates who can demonstrate an understanding of the importance of interacting appropriately with customers, clients and colleagues. By studying our level 2 Information, Advice or Guidance (IAG) course, learners will gain an in-depth understanding of the key areas associated with providing effective IAG

Units covered:

* Information, advice or guidance in practice

* Developing interaction skills for information, advice or guidance

* Signposting and referral in information, advice or guidance

* Information, advice or guidance in context

* Skills for advice providers

Assessment:

Learners will complete a series of assessment questions throughout the course with feedback from the tutor/assessor. There will be regular submission dates for work. This is done via a professional learning platform, and you complete it at a time that suits you, with the support of an online tutor.